The primary addressee and salutation are necessary when communicating with constituents, for example Dear [Mr & Mrs Drake].

Currently they can be accessed on a per constituent basis via this endpoint:

https://developer.sky.blackbaud.com/docs/services/56b76470069a0509c8f1c5b3/operations/GetConstituentNameFormatSummary

This causes huge problems when synchronising with our internal reporting/selection system.

We have to call a list of all constituents that have changed in any way at all, then for each one get their salutations (whether their salutations have changed or not!). This is very inefficient and causes us to make thousands of unnecessary API calls.

Solutions

Preferred: Include the primary addressee and primary salutation fields in the constituent entity for both 'GetConstituents' and 'GetConstituent'.

Acceptable: Create a GetNameFormatSummaryList endpoint where we can get them for all constituents.